Our Policies
Below are the various policies for Podge Creations.
Privacy Policy
Last Updated: November 18th, 2025
Welcome to Podge Creations (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, disclosed, and safeguarded when you visit podgecreations.com (the “Site”).
By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information You Provide
When you interact with the Site, you may provide:
Name
Email address
Billing and shipping address
Payment information (processed securely via third-party payment processors)
Any messages or form submissions sent to us
1.2 Automatically Collected Information
When you visit the Site, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring website
Cookies and tracking technologies detailed below
1.3 Cookies & Tracking Technologies
We may use cookies, pixels, web beacons, and similar technologies to improve user experience, analyze traffic, and understand usage patterns. You may disable cookies through your browser settings, but some features of the Site may not function properly.
2. How We Use Your Information
We use the information collected for purposes including:
Processing and fulfilling orders
Responding to inquiries and providing customer support
Sending updates, promotions, and newsletters (only if you opt-in)
Improving website functionality and user experience
Analytics and performance monitoring
Preventing fraud and enhancing security
Complying with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share information with third parties only in the following cases:
3.1 Service Providers
Trusted vendors who assist with:
Payment processing
Shipping and fulfillment
Website hosting
Analytics tools
Email marketing services
3.2 Legal Requirements
We may disclose information if required to:
Comply with applicable laws or regulations
Respond to lawful requests from government authorities
Protect our rights, users, or the public
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the business.
4. Third-Party Services
Our Site may contain links to third-party websites or use third-party integrations. We are not responsible for the privacy practices or content of those third parties. We encourage users to review the privacy policies of each external service.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your information
Opt out of marketing communications
Restrict or object to processing
Request data portability
To exercise any rights, contact us at emily@podgecreations.com
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.
7. Children’s Privacy
The Site is not intended for use by children under 13 (or under the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
8. International Data Transfers
If you are visiting the Site from outside our operating country, please be aware that your information may be transferred to and processed in other countries with different data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes indicates acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: emily@podgecreations.com
Website: https://podgecreations.com
Terms & Conditions
Last Updated: November 18th, 2025
Welcome to Podge Creations (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of podgecreations.com (the “Site”) and any purchases or services provided through it.
By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. Use of the Website
You must be at least 18 years old to use this Site. You agree not to use the Site for any unlawful or prohibited purpose.
2. Product Information
We make reasonable efforts to display accurate product information, including descriptions, colors, images, and pricing. However, we do not guarantee that all information is error-free or complete.
We reserve the right to modify or discontinue products at any time without prior notice.
3. Orders & Payments
By placing an order, you agree that:
All information provided is accurate and complete
You are authorized to use the payment method submitted
Orders may be refused or canceled at our discretion
We may limit or cancel quantities purchased per person, household, or order.
Payments are processed securely by third-party payment processors.
4. Prices
Prices may change at any time. All charges will be in the currency displayed at checkout. Taxes, shipping, and fees are calculated during checkout.
5. Shipping & Delivery
Shipping times shown on the Site are estimates and not guarantees. For full details, see our Shipping Policy.
6. Returns & Refunds
Returns and refunds are subject to our Refund Policy.
7. Intellectual Property
All content on this Site—including text, graphics, logos, photos, and product designs—is the property of Podge Creations or its licensors. You may not use, reproduce, or distribute any materials without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Podge Creations is not liable for:
Indirect or consequential damages
Loss of data, revenue, or profits
Any issues arising from your misuse of the Site
9. Governing Law
These Terms are governed by the laws of Japan, without regard to conflict-of-law principles.
10. Changes to Terms
We may update these Terms at any time. Continued use of the Site means you accept any changes.
11. Contact Us
For questions about these Terms:
Email: emily@podgecreations.com
Website: podgecreations.com
Refund Policy
Last Updated: November 18th, 2025
We want you to be satisfied with your purchase from Podge Creations. This Refund Policy explains when refunds or returns may be issued.
1. Returns
We accept returns within [14] days of delivery, provided that:
The item is unused and in original condition
All packaging, tags, and accessories are included
Items that do not qualify for return:
Custom or personalized items
Digital products
Items marked “final sale”
Perishable or hygienic items (if applicable)
2. Refunds
Once your return is received and inspected, we will notify you. Approved refunds are issued to your original payment method.
Refunds exclude original shipping fees unless the return is due to our error.
3. Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, contact us within [Insert number] days with photos. We will replace or refund the item at no cost.
4. Exchanges
Exchanges may be allowed depending on product availability. Contact us for assistance.
5. Non-Receipt of Package
If a shipment is marked as delivered but cannot be located, please contact your local carrier. Podge Creations is not responsible for lost or stolen packages after delivery.
6. Contact
For refund or return requests:
Email: emily@podgecreations.com
Shipping Policy
Last Updated: November 18th, 2025
This Shipping Policy describes how orders from podgecreations.com are processed, shipped, and delivered.
1. Processing Time
Orders are typically processed within [5-10 business days]. During holidays or high-volume periods, processing times may be longer.
2. Shipping Methods & Rates
Shipping options, carriers, and rates are displayed at checkout. Costs vary depending on destination, shipping method, and product weight.
3. Estimated Delivery Times
Delivery estimates are provided by carriers and are not guaranteed. Podge Creations is not responsible for delays caused by carriers, customs, weather, or other factors.
4. International Shipping
International customers are responsible for customs fees, import taxes, or duties. These charges are not included in product pricing or shipping fees.
5. Order Tracking
Once shipped, you will receive a confirmation email containing tracking information (if available for your shipping method).
6. Incorrect Address
The customer is responsible for providing a correct and complete address. Podge Creations is not responsible for packages shipped to an incorrect address provided at checkout.
7. Lost or Stolen Packages
We are not liable for packages lost or stolen after the carrier marks them as delivered.
8. Contact
Shipping questions?
Email: emily@podgecreations.com
Website Disclaimer
Last Updated: November 18th, 2025
The information provided on podgecreations.com (“the Site”) is for general informational and commercial purposes only.
1. No Professional Advice
Content on this Site does not constitute legal, financial, medical, or professional advice.
2. Accuracy of Information
We make reasonable efforts to ensure information is accurate, but we make no guarantees. Content may contain errors or become outdated.
3. External Links
The Site may contain links to third-party websites. We are not responsible for their content, accuracy, or privacy practices.
4. Limitation of Liability
To the fullest extent permitted by law, Podge Creations is not responsible for any loss arising from:
use of the Site
reliance on Site content
third-party links or services
5. Products & Results
Any claims regarding product performance or results are not guaranteed. Individual experiences may vary.
Commerce Disclosure
(Japan – 特定商取引法に基づく表記)
(Required for businesses selling to customers in Japan)
特定商取引法に基づく表示（Tokutei Shōtorihiki-hō Disclosure）
Last Updated: November 18th, 2025
販売事業者名 (Seller / Business Name)
Podge Creations
運営責任者 (Responsible Person)
Emily Sakai
所在地 (Business Address)
135-0016, Tokyo-To, Koto-Ku, Toyo 5-25-6-901
電話番号 (Phone Number)
To request contact by phone please contact me eitehr via email or by submitting a request form on our website
メールアドレス (Email Address)
emily@podgecreations.com
販売価格 (Product Pricing)
Prices are displayed on each product page. Prices exclude tax as displayed. Tax is calculated at check out.
商品代金以外の必要料金 (Additional Fees)
Shipping fees are calculated by destination and weight: approximately 300yen-1000yen
支払い方法 (Payment Methods)
Accepted payment methods include:
Credit card, PayPal, and Stripe.
支払い時期 (Payment Timing)
Payment is collected at the time of order unless otherwise specified.
商品の引渡時期 (Delivery Timing)
Orders ship within [5-10] business days after payment is received. Delivery times vary based on destination and carrier.
返品・交換・キャンセル (Returns & Cancellations)
Returns and cancellations are subject to our Refund Policy.
Custom-made or personalized products generally cannot be returned unless defective.
不良品 (Defective Products)
If the product is damaged or defective, please contact us within [14] days. We will arrange a replacement or refund.